Refund & Billing Terms

These terms are part of the Cavere Terms of Service and govern payments for the Service. All payments are processed by Stripe; Cavere never receives or stores your card number.

1. Prices and Taxes

Prices are in US dollars and are exclusive of applicable taxes. Where we are required to collect sales tax, VAT, GST, or similar taxes, they are added at checkout based on your billing information. Current plans and prices are listed on the pricing page.

2. Subscriptions (Core and Premium)

Billing cycle. Subscriptions are billed monthly in advance and renew automatically each month until cancelled.

Cancellation. You can cancel at any time from the billing portal. Cancellation takes effect at the end of the current billing period: you keep full access until the period ends (the end date is shown in the app), and you are not charged again. We do not provide prorated refunds for partial months.

Upgrades. Upgrading (for example, Core to Premium) takes effect immediately, and the difference is prorated on your current billing period through Stripe.

Downgrades. Downgrading takes effect and adjusts billing through Stripe. Nothing is deleted when you downgrade: companies over your new plan’s limit remain readable, but new scans on them pause until your plan supports them again.

Failed payments. If a renewal payment fails, your subscription enters a past-due state and access to paid features pauses until payment is resolved. Stripe will retry the payment and email you; you can update your payment method in the billing portal at any time. Your data is not deleted while payment is being resolved.

3. One-Time Scan ($49)

The One-Time Scan is a digital product delivered immediately on payment: it permanently unlocks the domain findings of your free scan (Amazon findings are not included and remain locked). Because the full report is delivered instantly and cannot be returned, all sales of the One-Time Scan are final and it is non-refundable. Before purchasing, you can see the counts of findings your scan produced, so you know what the unlock contains.

If a technical fault on our side prevents your report from being delivered or displayed, contact privacy@cavere.ai and we will fix delivery of what you paid for.

4. Refunds Generally

Except where required by applicable law, fees are non-refundable. Nothing in these terms limits any non-waivable rights you have under the consumer protection laws of your jurisdiction.

5. Price Changes

We may change subscription prices with at least 30 days’ notice by email. Price changes take effect at your next renewal after the notice period; if you do not agree, cancel before the change takes effect.

6. Contact

Billing questions: privacy@cavere.ai
Mazz Industries Inc. d/b/a Cavere — Langford, British Columbia, Canada